Processing & Dispatch:
 

• Orders are processed within 5 business days (excluding weekends and public holidays).

• Custom or made-to-order candles may take an additional 7-28 days for production. (please refer to individual product description)

 

Shipping Methods & Costs:

​

• We offer Standard and Express delivery via Royal Mail within the UK.

• Shipping fees are calculated at checkout based on order weight and destination.

 

Delivery Times:

​

• Standard UK Shipping: 5 business days

• Express UK Shipping: 2 business days

• International Shipping (if applicable): Estimated 7-28 days (subject to destination and customs delays).

 

Delivery Issues:

​

• If your order is delayed, please contact cheerzworkshop@gmail.com. We are not responsible for delays caused by postal services, customs, or incorrect addresses.

​