Effective Date: 11 April, 2025

Cheerz Workshop ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Information We Collect

• We collect and process the following personal data when you use our website, purchase products, or book workshops/certification courses:

• Identity & Contact Information: Name, email address, phone number, billing/shipping address.

• Payment Details: Processed securely via third-party payment providers (we do not store card details).

• Account Information: If you create an account, we collect login credentials.

• Marketing Preferences: Your consent for receiving newsletters, promotions, and event updates.

• Technical Information: IP address, browser type, cookies, and analytics data when you visit our website.
   

How We Use Your Data

• We use your personal data for the following purposes:

• Order Processing: To fulfil purchases, process payments, and deliver products.

• Service Booking: To manage workshop and certification course registrations.

• Customer Support: To respond to inquiries, process returns/refunds, and provide assistance.

• Marketing & Promotions: To send newsletters and offers (only with your consent).

• Legal & Compliance: To comply with tax, accounting, and regulatory obligations.
   

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your data.

• Right to Rectification: Correct inaccurate or incomplete data.

• Right to Erasure ("Right to Be Forgotten"): Request deletion of your data (subject to legal obligations).

• Right to Restrict Processing: Limit how we use your data.

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